Terms and Conditions of Sale
Last updated: December 1, 2022
Welcome to the Mounra website.
Before making any purchase, please accept our terms and conditions of sale and use above.
For any questions, please do not hesitate to contact us by email: support@mounra.com
Article 1. DEFINITIONS
"Companies; we": refers to Rubicon Marketing LLC
Rubicon Marketing, a service provider, is a company with its headquarters located at 1309 Coffeen Avenue, Sheridan WY 82801, United States, registered under the identification number 38-4244387
"Site": refers to the website accessible from the URL link https://www.mounra.com and any associated sub-sites, published by the Company to present and sell its various services.
"User": refers to any person who uses the Site.
"Training": refers to the paid online training courses and the three-month individual support sold on the Site by Rubicon Marketing LLC
"Additional Coaching": refers to the support offers by the Company offered as an option to Clients as part of the Training.
"Service": refers indiscriminately to the various types of services provided by the Company (Training, Additional Coaching).
"Client; you": refers to the individual or legal entity subscribing to a subscription with the Company. Clients may be individuals or professionals.
"General Terms and Conditions; T&C": refers to the conditions applicable to the contractual relationship between the Company and its Clients, which include these terms and any annexes, as well as any element of the Site to which they may refer.
"Partner": refers to any third party to the Company to whose site it may be referred to as part of the Service.
Article 2. PURPOSE AND ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS
These General Terms and Conditions aim to define the conditions of supply and purchase of online training for professional or consumer clients and non-professional users, which includes the terms of use of the Site of the network https://www.mounra.com, and the training platforms published and provided by the Company.
Preliminary remark: Any use of the sites and platforms to benefit from the Service implies acceptance and compliance with all the terms of these General Terms and Conditions.
Access to the T&C: The General Terms and Conditions are accessible at any time on the Website and will prevail, if applicable, over any other version. These General Terms and Conditions take effect from their update date indicated at the top of these terms.
Acceptance of the T&C: The acceptance of the General Terms and Conditions is made at the time of the Client's order confirmation. By proceeding with payment, the Client indicates that they accept without reservation these General Terms and Conditions. The Client who accepts the General Terms and Conditions guarantees they are capable of contracting under the law of their country of residence. The Client subscribes to a subscription for personal purposes only and declares not to resell, distribute, or rent to third parties the products and services received as part of the various subscriptions. The Client who does not comply with this commitment is subject to prosecution.
By accepting this, the Client acknowledges that, prior to any order, they received sufficient information and advice from the Company on the Site, allowing them to ensure the suitability of their order's content to their needs.
Article 3. DESCRIPTION OF SERVICES
Training. For a detailed presentation of the Training offered by the Company, the Client is invited to visit the website https://www.mounra.com.
Additional Coaching. Additional Coaching is provided at a monthly price, the amount of which is indicated at the time of subscription. It is a monthly subscription that can be canceled at any time. The Company reserves the right to offer a free trial period or at a reduced rate for any other duration indicated at the time of order. The Client must have a personal Facebook account to subscribe to Additional Coaching and receive an invitation to a private group. The subscription to Additional Coaching includes:
- Access to the dedicated Facebook group for assistance among those trained under the Training;
- Organization of Q&A sessions, and dissemination of exclusive videos to Training members.
When the expected answers are provided in the Training, the Company reserves the right to refer the Client to the relevant module references. The Company may create multiple private groups based on registration date ranges or versions of the Training. Additional Coaching only includes access to the private group indicated at the time of order.
Article 4. ORDER
Order entry. To place an order, the Client is invited to enter their personal details (name, first name, address, etc.), then select the Service according to their preferred payment method and provide their banking details.
By checking the box provided for this purpose before implementing the online ordering procedure as well as the terms and conditions of use of the website https://www.mounra.com, the Client declares that they have read these General Terms and Conditions of Sale and have accepted them.
Verification of the order before validation. The Client verifies the summary information of their order before validating it and proceeding to the payment phase using the double-click method. The first click validates the order, and the second click confirms the order definitively after it has been verified and, if necessary, corrected.
Order confirmation. After placing an order, the Client receives a confirmation email providing information about the order and a link to the general conditions applicable to their order. Once confirmed and accepted by the Company under the conditions described above, the order cannot be canceled, except for the exercise of the right of withdrawal, force majeure, exercise of a commercial warranty, or any other case provided for in these General Terms and Conditions, the law, or an enforceable court decision.
The sale will only be considered final after the Company sends the Client a confirmation of acceptance of the order, which is evidenced by the sending of an email and after receipt of either the full price or the first installment in the case of staggered payments or subscription.
Pricing conditions. The Service is provided at the rates in effect on the Site at the time of the Client's order registration by the Company.
Special offers. The Company reserves the right to offer limited-time launch offers, promotional offers, or price reductions on its service offerings and to revise its offers and prices on the Site at any time under the conditions provided by law.
Article 5. PAYMENT OF THE ORDER
The price is payable by the payment methods available on the Site, as indicated on the order page.
The Client can pay for their order online by credit card, i.e., by bank debit using the payment systems and services provided, which are secure services offered by third parties to the Company. The commitment to pay given by card is irrevocable. By providing their banking information during the sale, the Client authorizes the Company to charge their card the amount related to the indicated price.
The Client's payment information during the order and payment by credit card is subject to automated data processing by the secure payment provider STRIPE, with the Company reserving the right to use any other payment service provider (PSP).
Once the payment by credit card is completed and valid, access to the training is sent automatically and instantly.
Article 6. COMMERCIAL WARRANTY
The Company may offer a commercial warranty of the "satisfaction or refund within 12 hours" type at the time of ordering.
When specified on the Site at the time of the Client's order, the Client who is not satisfied with the Training has the option to be fully refunded within 12 hours after the order validation and the provision of access codes to the Platform. This warranty applies provided that no more than 30% of the Training videos have been viewed. Beyond this, the Client will no longer be entitled to any refund, and the Company may refer to the login logs to exclude the warranty.
The Company reserves the right to refuse any order if it appears that the User has previously requested a warranty, or to restrict or not provide any non-cumulative offers.
Article 7. RIGHT OF WITHDRAWAL
The consumer Client may withdraw from these General Terms and Conditions without providing any reason within 12 hours. The withdrawal period expires one day after the conclusion of the contract.
By completing your purchase, you agree to our Terms of Service. Please note that Stripe processing fees (approx. 3%) are non-refundable and will be deducted from any issued refund.
To exercise the right of withdrawal, the consumer Client must notify by email to support@mounra.com their decision to withdraw by means of a clear declaration, with "RIGHT OF WITHDRAWAL" as the subject.
In case of the Client's withdrawal from the Services, access rights are closed. Amounts paid will be refunded as soon as possible and no later than fourteen days from the receipt of the notification.
Article 8. ACCESS TO SERVICES
Access to the Site. The Site is freely accessible to anyone with internet access. All costs related to accessing the Site are solely the responsibility of the Users.
Access to Services. The Company will provide the Client with access codes to the Services electronically no later than 48 hours after the effective payment of the order. Any identification/access code provided by the Company to Clients is strictly personal, individual, confidential, and non-transferable.
Respectful behavior. Any contribution space on the Site or on social networks provided to Clients as part of the Service must be used in good faith, and the Client is prohibited from any defamatory, threatening, hateful, intolerant, or obscene speech.
Service interruption. The Company reserves the right to interrupt, temporarily suspend, or modify without notice, access to all or part of the Site, to ensure maintenance, for security reasons, or for any other legitimate reason.
Article 9. DURATION OF THE SERVICE
The Ecom Pro training includes lifetime access to the videos, 3 coaching sessions (40min per session) with Mounaim to be used within the first 3 months, and 12 months of access to the VIP group.
Additional one-to-one coaching sessions are billed on a one-time basis. To book a one-to-one coaching session, please contact our support team at: support@mounra.com.
Article 10. PERSONAL DATA PROTECTION
The Company respects your privacy and is committed to ensuring that the collection and automated processing of your data comply with the General Data Protection Regulation (GDPR). The User can unsubscribe at any time by informing the Company at the following email: support@mounra.com.
Individuals concerned by personal data processing carried out by the Company have the right to access, rectify, and delete their data. To exercise these rights, contact the Company by email at support@mounra.com.
Article 11. THIRD-PARTY SITES – HYPERLINKS
The Client is informed that the Service may require access to other sites or platforms designed and managed by third parties. The Company does not exercise any control over the content of these sites and declines any responsibility for their content and the use made by third parties of the information contained therein.
Article 12. FORCE MAJEURE OR UNFORESEEABLE EVENTS
The Company cannot be held liable for any technical or software failures or causes beyond its control. The Company's obligations under these Terms and Conditions are suspended in the event of an unforeseeable or force majeure event preventing their execution.
Article 13. INTELLECTUAL PROPERTY
The Company holds all intellectual property rights related to the Sites and Platform, content, tools, and training materials provided. Access to the Sites and/or the Platform does not grant the User any rights to the intellectual property, which remain the exclusive property of the Company or its Partners.
In exchange for payment of the price at the time of the order, the content, information, and access to the Platform are subject to a personal, non-transferable, and non-exclusive usage right. The Client is prohibited from using and exploiting the Service on behalf of others.
Article 14. EVOLUTION OF THE GENERAL TERMS AND CONDITIONS
The Company reserves the right to modify the terms, conditions, and statements of the General Terms and Conditions at any time and without notice, in order to adapt to changes in the Sites and/or their operation. Modifications will not apply to Services already subscribed, except for clauses related to the technical evolution of the Service.
Article 15. LIMITATIONS OF LIABILITY
Disclaimer: The Company does not provide state-recognized diplomas, such as an MBA or business school qualifications. The Company does not act as a training organization within the meaning of the Labor Code.
The use and exploitation of the information provided under the Service are the sole responsibility of the Client and at their own risk. The Company does not guarantee any minimum revenue for the Client. Any estimate of potential profit that the Client could make is merely indicative.
The Client is informed that "the possibility of a refund is definitively cancelled as soon as a one-to-one coaching session has been used (or conducted)."
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