Privacy Policy
Last updated: May 13, 2026
Rubicon Marketing LLC ("Company", "we", "us", or "our") operates the website https://www.mounra.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our services.
By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our website.
1. Information We Collect
We collect the following categories of personal information:
- Identity data: first name, last name
- Contact data: email address, phone number
- Transaction data: details of purchases and payments processed through Stripe
- Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform, and other technology on the devices you use to access this website
- Usage data: information about how you use our website and services, including pages visited, time spent, and referring URLs
- Cookie data: data collected via cookies and similar tracking technologies (see Section 6)
2. How We Collect Your Information
We collect information through the following means:
- Directly from you when you fill in forms on our website, purchase a service, or contact us by email
- Automatically as you navigate through our website, via cookies, server logs, and analytics tools
- From third parties such as our payment processor Stripe, and analytics provider Google Analytics
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your order and deliver the services you purchased
- To send you order confirmation emails and access credentials
- To communicate with you about your account, purchases, or support requests
- To send promotional communications, where you have opted in (you may unsubscribe at any time)
- To analyze website usage and improve our website and services
- To detect, prevent, and address fraud or other illegal activity
- To comply with legal obligations
4. Disclosure of Your Information
We may share your personal data with the following third parties:
- Stripe (stripe.com/privacy) — payment processing. Your card information is handled exclusively by Stripe and is never stored on our servers.
- Google Analytics (policies.google.com/privacy) — website analytics and usage statistics.
- Email service providers — used to send transactional and marketing emails.
- Legal authorities — if required to do so by law or in response to valid requests by public authorities.
We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.
5. International Data Transfers
Our company is based in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using our website, you consent to such transfers. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
6. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use the following types of cookies:
- Essential cookies: necessary for the website to function properly
- Analytics cookies: used by Google Analytics to collect information about how visitors use our website (pages visited, time spent, traffic sources). This data is aggregated and anonymized.
- Preference cookies: remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. In general:
- Transaction records are kept for a minimum of 7 years for accounting and tax purposes
- Marketing contact data is kept until you unsubscribe or request deletion
- Technical and analytics data is retained for up to 26 months
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption on all pages of our website
- Payment data processed exclusively through PCI-DSS compliant payment processors (Stripe)
- Access controls limiting who within our organization can access personal data
- Regular review of our information collection, storage, and processing practices
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access: request a copy of the personal data we hold about you
- Right of rectification: request correction of inaccurate or incomplete data
- Right of erasure: request deletion of your personal data ("right to be forgotten")
- Right to object: object to the processing of your data for direct marketing purposes
- Right to data portability: receive your data in a structured, machine-readable format
- Right to withdraw consent: where processing is based on consent, withdraw it at any time
To exercise any of these rights, please contact us at support@mounra.com. We will respond to your request within 30 days.
10. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@mounra.com and we will delete such information.
11. Links to Other Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@mounra.com
- Address: Rubicon Marketing LLC, 1309 Coffeen Ave STE 1200, Sheridan WY 82801, United States
- Phone: +1 307 288 6289
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